Pharmacy Links For VDP Provider Portal Training Sessions
Gainwell Technologies will host training sessions for the new Vendor Drug Program Provider Portal. During the training, we will discuss how pharmacies with credentials to access the portal can do the following:
- Check the eligibility of Texas Medicaid and other state program members
- Add members to a patient roster
- View payment details
- View claim status
- Contact the Texas Medicaid Pharmacy and Technical Call Center through a secure web chat
The portal will also offer instant access to reference material such as manuals and a search function to find pharmacies and contact information.
Gainwell will host six separate sessions so you can choose which one fits your schedule best. The training sessions are linked below for easy access. Click on the links to join a session. All sessions are central time. If you cannot attend one of these sessions, Gainwell will provide the ability to watch a recorded session at your convenience. Information on that process is forthcoming.
- Pharmacy Training Session #1
- Tuesday, March 12
- 8:00 a.m. to 9:30 a.m.
- Pharmacy Training Session #2
- Wednesday, March 13
- 12:00 p.m. to 1:30 p.m.
- Pharmacy Training Session #3
- Thursday, March 14
- 8:00 a.m. to 9:30 a.m.
- Pharmacy Training Session #4
- Tuesday, March 19
- 8:00 a.m. to 9:30 a.m.
- Pharmacy Training Session #5
- Wednesday, March 20
- 12:00 p.m. to 1:30 p.m.
- Pharmacy Training Session #6
- Thursday, March 21
- 8:00 a.m. to 9:30 a.m.
Refer to the System Transition Resources for more information about this change. You can also register with the HHSC email notification service to review emails from VDP about the change.